Privacy Policy

Introduction

Indigenous Events ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website indigenousevents.in or use our wedding planning services.

We understand that planning your wedding involves sharing personal and sensitive information, and we take our responsibility to protect this information seriously. This policy applies to all users of our services, including prospective clients, current clients, website visitors, and vendors.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, postal address
• Wedding Details: Wedding date, venue preferences, guest count, budget range
• Event Preferences: Style preferences, cultural requirements, special requests
• Account Information: Username, password, profile information when you create an account
• Communication Records: Messages, emails, consultation notes, feedback
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Photos and Media: Wedding photos, videos, and other media you share with us

Information Automatically Collected

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information stored through cookies, web beacons, and similar technologies

Information from Third Parties

We may receive information about you from:

• Social Media: When you connect your social media accounts or interact with our social content
• Referrals: Information provided by friends, family, or other clients who refer you to us
• Vendors and Partners: Information from wedding venues, vendors, and service providers we work with
• Analytics Services: Data from Google Analytics, Facebook Pixel, and other analytics tools

How We Use Your Information

We use your information for the following purposes:

Service Delivery

• Planning and coordinating your wedding events
• Communicating with you about your wedding plans
• Coordinating with vendors and venues on your behalf
• Managing timelines, budgets, and logistics
• Providing customer support and assistance

Business Operations

• Processing payments and managing accounts
• Maintaining and improving our services
• Analyzing service usage and performance
• Developing new features and services
• Complying with legal obligations

Marketing and Communication

• Sending service-related notifications and updates
• Providing marketing communications (with your consent)
• Personalizing your experience on our website
• Sharing success stories and testimonials (with permission)

How We Share Your Information

We may share your information in the following circumstances:

Service Providers and Vendors

• Wedding venues, caterers, photographers, and other vendors involved in your event
• Payment processors and financial service providers
• Technology service providers (hosting, analytics, customer support)
• Professional services (legal, accounting, insurance)

Legal Requirements

• To comply with applicable laws, regulations, or legal processes
• To respond to lawful requests from public authorities
• To protect our rights, property, or safety, or that of our users
• To investigate and prevent fraud or other illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

With Your Consent

We may share your information for marketing purposes, testimonials, or case studies only with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: We use SSL/TLS encryption for data transmission and storage
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Regular security assessments and vulnerability testing
• Staff Training: Regular privacy and security training for our team
• Secure Infrastructure: Use of secure hosting and cloud service providers
• Data Backup: Regular, secure backup of important data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Maintain business records for legitimate business purposes
• Improve our services and customer experience

Generally, we retain client information for up to 7 years after the completion of services for business and legal purposes. Marketing information is retained until you opt-out or request deletion.

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Update your account information and preferences

Data Portability and Deletion

• Request a copy of your personal information in a portable format
• Request deletion of your personal information (subject to legal requirements)
• Request restriction of processing in certain circumstances

Marketing Communications

• Opt-out of marketing emails by clicking unsubscribe links
• Control cookie preferences through browser settings
• Withdraw consent for marketing activities at any time

To exercise these rights, please contact us at privacy@indigenousevents.in or use the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Services

Our website and services integrate with various third-party services:

• Google Analytics: Website analytics and performance tracking
• Facebook Pixel: Social media advertising and analytics
• Payment Processors: Secure payment processing services
• Email Services: Email marketing and communication platforms
• Social Media: Integration with Instagram, Facebook, and other platforms

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

While we primarily operate in India, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this page
• Sending you an email notification for significant changes
• Providing prominent notice on our website

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days of receipt.